David MartinThe Director's Chair Back to portfolioPortfolio
Module 4 of 8 · The adoption gap

Get the crew working.

Your company bought the AI tools, and most people still use them now and then. This module turns licences into daily habits, with a 30-day plan led by managers and built on real tasks.

60 min5 lessons1 field exercise5 question check
The Director's ChairGet the crew working
Production
The adoption gap
Director
You
Crew
AI
Take
01
Scene
04
Part
II
madebydavidmartin.comFree course
Before you start

By the end of this module you will be able to:

  1. Diagnose the five reasons people stop using AI, and the fix for each.
  2. Contrast a typical launch with the steps that build a habit.
  3. Run a 30-day adoption plan for one team.
  4. Check the signs that a rollout is working, and know when to stop and fix.
Companion · Guide 4 · two-page PDFGet the crew working

This module follows the guide section by section. Keep it open as a one-page reference while you work.

Lesson 4.19 min

Why people stop using AI

Most AI rollouts start with licences and a launch email. A few people take off, and everyone else tries it twice and goes back to the old way. The tools work. What is missing is a reason, a routine and a person to ask.

Why it matters

In a survey of 2,400 executives and employees, 79% of organisations reported challenges with AI adoption. Gartner found 86% of managers struggle to drive AI adoption in their teams, and only 7% of organisations guide staff on how to use the time AI saves.

WRITER and Workplace Intelligence, April 2026; Gartner HR survey, March 2026
ReasonWhat happensFix
No clear taskPurposePeople are told to use AI without a job for it to do.Name three tasks per role where AI saves time this month.
Weak first resultsBriefShort prompts return generic drafts, and people decide AI is not useful.Teach the brief: goal, reader, facts, limits and an example.
No company knowledgeContextThe tool knows the world but not your products, clients or style.Give it approved company material to work from.
Unclear rulesRulesPeople do not know what data is allowed, so they hold back or use tools on the side.Publish one page of plain rules for every user.
Managers not leadingManagersWhen managers do not use it, teams read AI as optional.Managers show one real result in each team meeting.

Notice that four of the five fixes are about people, routines and rules. Only one involves the tool's content, and Module 5 covers it in full.

Lesson 4.26 min

Launch versus adoption

A launch is an event. Adoption is a habit. The left column is how most rollouts are run. The right column is what builds the habit.

A typical launchWhat builds the habit
Licences announced to everyoneOne team and three real tasks first
A one-hour tool demoShort sessions on the team's own work
Tips shared by emailA shared library of briefs that work
Logins countedTasks done with AI counted each week
Rules left to ITOne page of plain rules for every user
Key idea

Adoption is a people job. It moves when managers pick real tasks, show a good result in the team's own work and make AI part of the normal week.

Lesson 4.310 min

The 30-day plan

One team, one month. Small enough to run alongside normal work.

  1. Week 0 · PickChoose one team and three tasks that repeat every week.
  2. Week 1 · BriefWrite a model brief for each task and test it together.
  3. Week 2 · SaveStore the briefs that work where the whole team can find them.
  4. Week 3 · ShowEach person shares one result in the team meeting.
  5. Week 4 · CountCount tasks done with AI, time saved and where the time went.

Here is the plan run by a marketing team of four, starting with social posts.

Example · Take 1
Pick
Social posts, event emails and one-page sales sheets.
Brief
One brief per task, with audience, facts and tone.
Save
Briefs kept in a shared folder with a strong sample of each.
Show
Two people showed drafts that needed only light edits.
Review
The manager approved every post before it went out.

The Week 1 brief is the director's brief from Module 1. The plan is how a whole team learns it.

Lesson 4.46 min

Five habits of teams that keep using AI

Count the ones your team has. 0 to 1: start the 30-day plan. 2 to 3: add the missing habit next month. 4 to 5: share your approach with another team.

  1. Same tasks, every week. Repetition turns a trial into a routine.Try it: "These are our three AI tasks this week."
  2. Shared briefs. Good briefs are reused, not rewritten.Try it: save your best brief for the team.
  3. Managers go first. People copy what their manager does.Try it: show one AI result at the next meeting.
  4. People approve. A person signs off anything that goes out.Try it: name who checks each type of output.
  5. Time goes somewhere. Saved time is planned, not lost.Try it: agree what the saved hour is for.
Lesson 4.56 min

Signs your rollout is working

Check these at the end of the first month.

  • People use it every week.
  • Briefs are shared.
  • Managers show results.
  • Rules are clear.

Keep going when

  • People bring new tasks. Let them test one each week.
  • Edits get lighter. The briefs are working.
  • Questions change. From "how" to "what else".
  • Another team asks. Show them the 30-day plan.

Stop and fix when

  • Data rules are unclear. Pause and publish them first.
  • Results go unchecked. Add a named reviewer.
  • Only one person uses it. Pair them with others.
Rule of thumb

AI drafts, people decide.

The director's standard · Module 4

Lead from the front.

The fifth reason adoption stalls is managers not leading. Teams read what their manager does, not what the launch email says. If you want a team to use AI, use it first, in front of them, on real work.

Leading from the front also means being in the room when it is hard. Sit with the person whose first draft came back generic and rewrite the brief together. That half hour does more than a training deck.

  • Bring one of your own AI results to the next team meeting, including what you changed.
  • Run Week 1 of the plan yourself before you ask anyone else to.
  • Ask "what did AI save you this week, and what did you do with the time?"
From my work

Training that stays close to the work

I present at company AI sessions and run training on each system I build. I stay close to people as they learn, so new tools become part of the day. The training centres on one idea: direct AI the way a director runs a production, with a clear vision, a full brief and a final review. These eight guides grew out of that work.

Format
Live sessions, how-to videos and the Director's Chair guides
Approach
Real tasks, shared briefs and a named reviewer
See the systems and training
Field exercise · about 12 min

Plan your 30 days

Fill in the plan for one team. Keep it small enough to run alongside normal work.

Your answers are saved in this browser only.
Knowledge check · 5 questions

Check your understanding.

Q1Which of these is a sign of a launch rather than adoption?
Q2People are told to use AI but have no job for it to do. What is the fix?
Q3What happens in Week 3 of the 30-day plan?
Q4People hold back because they do not know what data is allowed. What is the fix?
Q5After 30 days only one person uses AI regularly. What should you do?
Score 4 of 5 to complete the module.
Wrap

Module 4 in four lines.

  1. The tools work. What is missing is a reason, a routine and a person to ask.
  2. Start with one team and three tasks that repeat every week.
  3. Managers go first. Teams copy what they see.
  4. Count tasks done and where the saved time went, not logins.
Your next step this week

Choose your team and three tasks today. Week 0 takes one conversation.

Further reading on my site

Pass the knowledge check to complete this module.

If this course helps you or your team, I would love to hear about it.

Tell me what you are working on, and I will share what has worked for me.