Get better resultsAI enablement courseGet better results
Challenges and results

Problems this work addresses.

Common constraints for a mid-sized B2B firm, and how I handled each one.

The challengeThe business needed more content than a one-person marketing function could produce.What I built

A content process one person can sustain: a written house style, AI-assisted drafting from approved facts and a single approval step. Output stays steady and on brand.

Result100+ original posts a year across LinkedIn, Facebook and Instagram, written and designed by one person.

The challengeTechnical services are hard to explain to business buyers.What I built

I build each piece around a situation the buyer already knows and end it with one clear question. The writing is plain enough for executives and still technically accurate.

ResultNamed campaigns including Smarter Security Now, Ready on Day One and Pin-Drop Quiet IT.

The challengeEvents and partner programs needed on-brand materials on tight deadlines.What I built

I produce event and co-marketing materials end to end: copy, design, print-ready files, social campaigns and landing pages. With one person owning the whole package, the message stays consistent.

ResultMISA BC 2026: a co-branded Arista brochure taken through eight revisions to print, event signage, a social campaign and a lead capture page.

Event campaign · Sept 2026

MISA BC 2026, Kelowna.

MISA BC is the province's conference for municipal IT. For a shared booth with an OT security partner, I produced every piece of marketing, from a co-branded two-pager taken through eight revisions to print, to the booth banner, table throw and a sunset cruise invitation. The work also included a HubSpot lead capture page and the social campaign below.

The brief
Reach municipal IT leaders at the province's main conference, alongside a new OT security partner.
My role
All marketing: copy, design, print production with vendors and the HubSpot lead page.
Delivered
A co-branded two-pager, booth banner and table throw, a sunset cruise invitation and a daily social campaign.
Social media

Selected social posts.

Each post opens with a situation a business owner will recognise and closes with a clear reason to get in touch. I write every post with the social media system I built, and each one is approved before it is published. I brought social publishing in-house from an outside agency in November 2025 and have run it end to end since. Across 312 posts on LinkedIn, Facebook and Instagram from November 2025 to September 2026, the engagement rate was 6.8%. Partner co-marketing posts with Arista earned an 8.1% engagement rate, against that 6.8% average.

Brand, web and advertising

Other responsibilities.

Brand refresh

Designed a new logo and colour system with the Director of Sales and Marketing. It replaced a logo in use for approximately 35 years.

Website rebuild

Rebuilt the company website from the ground up with the Director of Sales and Marketing: new content, new visuals and a company-wide people section.

Google Ads and AdRoll

Brought ad creative and copy in-house from the agency, and I have written and designed it ever since. Since October 2026 I also run both accounts in-house, with AI-assisted weekly checks against a written playbook and every spend increase held for approval. How it works →

Events

All event marketing: print-ready banners, brochures and handouts, plus video and social.

Brand template system · draft, Oct 2026

One standard for every document.

I led a review of the company’s brand masters and found its files had drifted across several locations and versions, with some collateral held only in Microsoft Publisher, which loses support in October 2026, and no templates for everyday documents such as quotes, capability statements, briefing notes and service reports. I drafted a 40-file template system to replace them: 39 Word templates and a ten-page guide that sets the palette, a type scale, four layouts, seven reusable components, writing standards, file naming and version control. I built it with my Claude projects and skills, with no designer or agency, and checked every template page by page.

5core stationery templates
10sales and bid templates
11marketing templates
13client delivery, governance and internal templates
1ten-page standards guide

Status: a draft prepared for leadership review in October 2026. The files are internal and are not shown here.

Long-form

Articles and sales tools.

A published article and three sales enablement samples. The samples use a fictional company, Harbourline IT, so no internal sales material is shared. They follow the same structure as the real tools. See all six samples on the Enablement page →

Article · Dec 2025Generative AI and Cybersecurity: The New Frontier for MSPs in 2026How generative AI is changing cyberattacks, and why managed service providers need proactive, AI-aware defences.Read the article →

Next: video production.

Promotional, series and training videos, from script to final edit.

View video →